Privacy Policy

Last Updated: April 2026

At SEFTOUR, we are committed to protecting the privacy of our travelers and the rural communities we serve. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our digital platform.

1. Information We Collect

To provide a seamless booking and cultural experience, we may collect the following information:

Personal Details: Name, email address, phone number, and government-issued ID (required for village check-ins).
Booking Data: Stay dates, selected packages, and payment transaction details.
Technical Data: IP address, browser type, and usage patterns via cookies to improve site performance.

2. How We Use Your Data

Your data is used solely for the purpose of facilitating your journey and empowering local hosts:

To process your bookings and generate QR-code vouchers.
To verify your identity with village hosts for safety and security.
To send important updates regarding your trip or community mission news.
To manage the "Nationwide Community-Based Village Tourism" rotational model effectively.

        The SEFTOUR Promise: We do not sell your personal data to third-party marketing agencies. Your information is shared only with the specific village hosts or service providers involved in your booking.
    

3. Data Security

We implement industry-standard security measures, including SSL encryption, to protect your data. Payment processing is handled through secure, PCI-compliant gateways to ensure your financial information remains private.

4. Cookies

Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, though this may limit some functionalities of the booking engine.

5. Your Rights

You have the right to access, correct, or request the deletion of your personal data at any time. To do so, please contact us at privacy@seftour.com.

6. Contact Us

If you have any questions regarding this Privacy Policy or our treatment of your information, please reach out to our Social Strategy team at our Odisha headquarters or via email.